When A NATE-Certified Technician Is On The Job, You Can Relax
Are you ready to spring-forward into the new season? Do it right by scheduling a service call for your pool, spa and home-comfort systems. It can be difficult to decide who to call when there are hundreds of contractors and technicians from which to choose. The first step for ensuring quality service and installation for your heating, ventilation, air conditioning (HVAC), and pool/spa equipment is to choose a NATE-certified technician.
What is NATE?
NATE stands for North American Technician Excellence. It’s a nonprofit organization established to provide uniform testing and certification for HVAC technicians. Just as other industries implement standards and certifications to prove and promote competency levels of its professionals, HVAC industry leaders established NATE. NATE and its testing, education and certification programs are operated by the GOODS principle: governed, owned, operated, developed and supported by all HVAC-industry parties.
Who are NATE-certified technicians?
NATE has quickly become the measure to which all professional and career-oriented technicians strive. It’s recognized nationwide as the principle and most respected certification program for HVAC professionals. When you see the NATE patch on a technician’s uniform, you can relax knowing that the technician has passed rigorous testing in at least two fields: one general knowledge and one specialty field, such as geothermal heat pump installation. NATE certification isn’t mandatory to work in the HVAC industry. However, most professional contractors only hire NATE-certified technicians or apprentices working towards that goal. When you hire a NATE-certified technician, you can expect the following benefits and assurances:
- Your pool, spa and home-comfort systems will be installed and/or serviced by a certified professional, knowledgeable in the latest technologies for optimal performance of your systems.
- NATE-certified technicians received higher approval polling nationwide for customer satisfaction–32 percent–than non-NATE-certified technicians.
- Technicians must retest every five years to ensure continued education and training in the evolving HVAC industry and technologies.
When you need to call a contractor for maintenance, service or installation, call Symbiont Service Corp. We strive to provide residents in the Englewood area the most cost-effective products, quality service and leading solutions for home, pool and spa. Call us today.
Our goal is to help educate our customers about energy and home comfort issues (specific to HVAC systems). For more information about NATE-certified technicians and other HVAC topics, download our free Home Comfort Resource guide.
|Customer Service image via Shutterstock|