Testimonials
Symbiont Service is well established in providing GeoThermal Pool and Spa Solutions to a growing list of clients. A sampling of client testimonials follow below:
Holly, I want to take this opportunity to thank you and Matt for all the help, professionalism and expertise which was provided to us when we purchased our pool heaters at Green Cay and the service you continue to provide us. In addition to Matt giving us all the support and information required to make an educated decision, we decided that your company would be the best choice in furnishing us with our pool heating needs. It has also been economically feasible as the savings pays for itself in time as you told us it would. Our Boards and residents are so happy with your heaters and it is a pleasure working with you and your professional company. I am always so confident when I call you that I always get the personalized service as well as your knowledge. You additionally help me analyze the different options and benefits, and help us as Managers so that we can properly educate our Boards.
What more can I ask? Thanks for everything you’ve done for us and continue to do. You are a sincere pleasure.
Shellee Solomons, LCAM
Campbell Property Management
Green Cay Village Master, Townhomes, & Condominium Associations
Had to take a minute to commend your company for a great job! From the start, your staff showed high levels of professionalism and knowledge in the GeoThermal heating and cooling field. Their help in explaining the GeoThermal system gave my Board of Directors confidence that they were making the right decision to go with this system.
Once the installation date was set, your crews started work on time, kept on schedule and finished ahead of schedule.
The savings we have received is far higher than expected. I’m a numbers guy and after an 18 month study, I found that the first year’s savings was 84% over the propane pool heater we had before. In our case this is equal to $18,000.00 a year, giving us a 2 ½ year pay back on the initial equipment cost of the GeoThermal System.
In the future, if you have prospective clients that are interested in GeoThermal please do not hesitate to give me a call. I would be happy to show them both the system and the numbers.
Thanks again for a great job!
Lee Howell, LCAM, CMCA, AMS
Terra Siesta Co-Op, Inc.
I want to take a few minutes out of a very busy week and let you all know, from top to bottom what a great experience it has been to deal with such a professional staff! From the installation of the equipment, the one-on-one staff training, to the customer service office staff, and service techs themselves. All have been helpful, courteous and patient professionals. I have not hesitated to refer, talk about, and support what a great job they have done in helping to open our $7.5 million clubhouse, pool, and water feature area. They are saving us hundreds of dollars on our energy bills, made our water features and pools comfortable for our guests, and made my job less complicated, knowing we have a great system and wonderful support backing it up. Thank you all for the great support and knowledge you have shared.
Rick Harding, Dir. of Maint.
Encantada/Regal Oaks
At Grande Isle Towers I & II, we have a Symbiont GeoThermal System for heating our pool and spa through the use of well water. We save approximately $16,000 a year vs. the propane system we originally had. The system is excellent, the service timely, and we recommend your firm highly.
Robert Richmond
President Grande Isle Towers I & II Condominium Association
On behalf of Crescent Beach Club Condo Association, I want to tell you how much we appreciate the endless hours of service you’ve dedicated to getting the GeoThermal project completed. We understand the challenges you were faced with in getting the job done and we commend the staff on their dedication and determination. We all admired the professionalism of your entire staff and their outstanding positive mind-sets. I was personally impressed with the way Mike Jaques kept your staff motivated and focused, even in the face of several obstacles. Also, would like to special mention Terry Cicchella, Brian Jaques, Tammy Burchell, Jeff McGonigal, and the remaining individuals which I am unable to personally name that were here during the install.
Thank you for giving our Community your best. May you enjoy success in all your endeavors.
Normand Jacques, LCAM
Crescent Beach Club, Clearwater
Terry, I just wanted to say thanks for donating a portion of your services to Snooty! The installation of the chillers for the pool was completed yesterday and it went really well. Mike Jaques and his crew were great and did a fantastic job. I wish all of my vendors were this easy and thorough. I wanted to thank you for your part in all of this as you put this all together. You were always willing to answer the many questions I had trying to make this work. With our future expansion of our aquarium I hope to use the geothermal stuff you and I spoke about, and I look forward to working with Symbiont in the future. We will learn how to manage our system to obtain the temps in our Manatee pool that we are looking for. It seems like that will almost be automatic for us. This is so big for our Manatee rehab program moving forward. So, thanks to you and all your guys, and Snooty will be chillin’ soon.
Jack Balkan, Facilities Director
South Florida Museum
In the summer of 2013 Hillsboro Cove replaced our propane pool heating system with a new Symbiont Service Corporation Geothermal pool heating system. Our system has just completed its first season of operation.
I am very pleased to say that it has EXCEEDED our expectations. Prior to our new Geothermal system we were spending nearly $30,000 per year to heat our 44,000 gallon pool to 85 degrees. We struggled every season with frequent equipment problems and unhappy residents insisting that we find a better system for heating our pool.
Our new Symbiont Geothermal system has made it possible to heat our pool to 86 degrees even on the coldest days with carefree operation and no equipment problems. Our residents and staff are amazed at the lack of water temperature fluctuation in both winter and summer.
Even though we raised the temperature of our pool, we are still on target for a complete payback of the installation costs from our operation savings in less than two years.
Thank you Symbiont for delivering on your promise and making this project go so smoothly from the design and sales phase through the installation phase… to now.
Bob Lorang, Property Manager
Hillsboro Cove Condo, Deerfield Beach
Sandy, I was really impressed by your installation crew this past 2 weeks for our Geothermal System. Andrew, Jake, Joel, and Brandon are very dedicated, great personalities, excellent tradesmen, and put up with my questions and recommendations during the installation. I was with them watching the full time. Today, the electrical inspection was done and passed and 99% of the piping is done. Now we are at the mercy of FPL to get us power. Me being a retired controls engineer with 30+ years of experience in electrical, controls, and piping, I have experienced thousands of tradesmen from all over the world. It was an extreme pleasure working with your employees. I guess what I’m saying is experienced tradesmen, with their traits, are a commodity very hard to find and keep. Symbiont must be doing something right to keep them in your employ, keep it up!! I can’t remember the names of 2 employees that ran the underground boring machine, they were great also. I will look forward to seeing either Joel or Jake during the checkout after we have power next week. This Atta Boy is well deserved; please pass this on to them.
Regards,
Don Bruner, Treasurer
Sabal Pointe at Majestic Palms
It was a pleasure meeting you and seeing Holly again. You asked if I could give Symbiont a recommendation. I can.
First I commend Matt, our initial contact person. Matt explained the GeoThermal system, how it works, estimated savings, how it would be installed. He answered all of our questions.
Next we had the well drilling. The equipment was more than up for the task, drilling down 160 feet. The workers were knowledgeable, polite and efficient. There was no mess left behind when they were done.
Then we had to run the plumbing from the wells in front of the building to the new heaters in the back of the building, over 1,400 feet of pipe. Again, a quality job. Once the plumbing was hooked up to the heaters we were set to go.
We had two benefits from installing the Symbiont system. One was the immediate savings of using GeoThermal heating versus gas. We will save approximately $60,000 a year. The heaters will pay for themselves in a year and 3 months. That is a great return on investment. The other benefit is that this past winter my residents did not come in to the office to complain about the pool temperature!
Not only did I have the Symbiont GeoThermal system installed at the building I manage, but I also had it installed at the two pools where I live!
Thank you,
Perry Martin, General Manager
Mystic Pointe, Tower 300
Sharply rising gas prices four years ago prompted a search committee by our Board of Directors for cheaper alternative means of heating our 60,000 gallon pool. Keeping the pool gas budget within reason yet trying to satisfy the needs of older residents for near 90°F water temperature was a lose/lose proposition. The solution to our dilemma was proposed by SYMBIONT. We accepted the Geo-Thermal Heat Exchange proposal and I can honestly say that it has been more than just a win/win situation. In dollars and cents the change from propane to the geo-thermal heaters has been nothing short of remarkable. Our last winter season heating the pool to 82°F with propane cost in excess of $38,000; not to mention the human toll of listening to unhappy residents who could not enjoy 82°F water temperatures. The winter season following the summer of our geo-thermal installation we raised our pool temperature to 88°F and still saved approximately $23,000. compared to the previous year. For a property manager, even more exciting was the answer to the never ending request to make the pool water warmer. Suddenly, it was no longer the “artful dance” answer but rather: “what temperature would you like it”?! Our pool is 88°F and without any further requests to make the water warmer.
Make the change! Symbiont is the answer. I found the company to be forthright, stand up and do the right thing. There have been some problems along the way but they have been easily solved without any major expense to the Association. Regular maintenance has helped of course, as it always does.
Paul L. Faulise, CAM
Suitor, Middleton, Cox & Associates
Riva Del Lago Condominium Association, Inc.
Soon after meeting with Terry Cicchella of Symbiont in June 2012, he gave a proposal for geothermal heating for our pool here at South Beach III in Clearwater. This received unanimous Board approval and the system was quickly installed by the end of 2012.
Since then, I have been delighted to see the unprecedented enjoyment of the pool by residents and visitors. Even in the most adverse weather conditions, the temperature has been maintained at 84F and above, dipping only slightly for very brief periods.
Our Board always strives to provide the highest possible standard of living for our residents while keeping expenses to a minimum. With the installation of the Symbiont geothermal system, we have now succeeded in having the pool heated at considerable savings to our condominium association. We anticipate that the project will have paid for itself within 5 years.
From a personal viewpoint, having been a full-time owner for over 25 years, and current Board Member, it is very gratifying for me to realize the effect that the Symbiont system has on our overall budget. Even more pleasing is seeing the pool enjoyed to the full extent that it is now.
Naomi Schultz, Director
South Beach III Condominium
My story starts out in what would seem to be negative comments about the pool equipment but I assure you of a happy ending. This is a true story. When I started as the property manager at SBIV over five years ago the pool equipment was a constant conversation. The maintenance person [on the job for 25 years] was not a big fan of Symbiont. We had one breakdown after another and daily complaints that the pool temperature was always cold especially in the off season.
I nearly recommended purchasing new equipment that would achieve the 86 degree water temp that the residents requested. One day I discussed the equipment situation with a very experienced pool equipment man in the area. He could have sold me new equipment almost on the spot; instead he took one look at the existing equipment, after getting the pool specs, and immediately replied that we did not have enough equipment to meet the requirements to achieve the goals requested.
I immediately pulled the old records of the purchase of the equipment and read the suggested purchase necessary to satisfy the requirements requested. It turned out that SBIV was one unit short of the required and recommended purchase of the original equipment. The answer was now simple that the existing equipment could never achieve the results requested! The board at that time was attempting to save money by cutting back on the equipment purchase.
The additional unit was purchased and installed from Symbiont and now the story ends happy. Not only are the requested resident goals achieved but we received an unexpected bonus from the purchase. The equipment runs very efficient and gives us enough heat nearly year round at outside temps above 45 degrees. The real good news is immediately after installing the new unit the association electric bills have been reduced for over one year now by $1000.00 each month. We have already paid for the upgrade in power usage savings and we have not had any unusual repairs. The equipment is running very well and has exceeded expectations.
We are now a believer of the system, the residents are happy; the pool continues to stay warm, the electric bill is less and we would recommend that others consider purchasing the system. Go green go Symbiont!
Ron Vassallo,LCAM
Property Manager, South Beach IV
For several years we had so many difficulties with our pool and spa – continuous and costly repairs, constant complaints due to fluctuating temperatures throughout the year, and expensive propane. After two years of research and quibbling, our Board made the decision to go “green” in the summer of 2011. We chose Symbiont! We are already recognizing a savings. Water temperatures are perfect. We’ve had no repairs. We’ve had no complaints. When we’ve had questions, Symbiont has been quick to respond. Going “green” with Symbiont has certainly been a wonderful and beneficial experience for all the residents at Golf Lake Condominiums.
Jacki LaBianca, President
Golf Lake Homeowner’s Association at East Bay
We recently had a Geo-Thermal heating system installed by Symbiont Service Corp at Shell Island Beach Club on Sanibel. This is the third property on Sanibel that we have converted to Geo-Thermal heating and we couldn’t be more pleased. The installation process and conversion happened without disruption to pool service or inconvenience to owners and guests. The professional and courteous service started with Matt Cicchella at a board presentation and continued until the project was complete with a walk through and inspection by Holly and Sandy. We just can’t decide what to do with the $40,000.00 to $45,000.00 dollars that we will be saving in our LP gas bill. Thank you for a job well done and the continued great service.
Ron Kenoyer, Resort Manager
Shell Island Beach Club
In 2002 our Board of Directors (BOD) was faxed with a decision regarding heating our swimming pool. Our existing heater was fed by a propane gas line that was deteriorating and soon would be disconnected and we also had a solar roof mounted heater assisting the gas heater. Despite having two heating sources (our annual gas cost was $5,000.00) we struggled to maintain a water temperature above 80°F which resulted in continuous complaints from our residents. Our choices were: 1) Install a propane gas tank and purchase delivered propane; 2) Install Heat Pumps; 3) Investigate alternative heaters such as Geo-Thermal.
We contacted Symbiont Service Corp for a proposal on a Geo-Thermal heater. The Symbiont representatives visited our property and met with our BOD to explain their product and advise us as to the estimated annual cost to run their heater (which was $1,200.00) and that these heaters would maintain a preset water temperature within 4°F around the clock. We were also told that we should disconnect our solar heater which gave additional savings by disconnecting the ¾ HP pump that ran 24/7 on that system. Even though the Symbiont system cost more than twice our other options we chose to purchase their system. We set the pool temperature at 86°F and it is held at 84° to 88°F around the clock. In five (5) years we paid for the initial cost of the Symbiont system by eliminating our gas expense. We no longer receive complaints from our residents about the pool water temperature. The Geo-Thermal heating system from Symbiont Service has been one of our best investments at Beach View and the service we receive from your service team, when needed, has been excellent.
Terry Siebert, President
Beach View Condominium Association
It has been 14 months since our Symbiont Geo Thermal Pool Heating and Cooling System was installed and I wanted to let you know our members are enjoying the improved performance over the replaced Air Source Heat Pumps.
It was a pleasure working with everyone at Symbiont Service Corp, from the Sales Staff to the Technicians in the field. We are looking forward to our continued relationship with Symbiont.
Jimmy Ferraiuolo, On-Site Manager
L’Ambiance Commons
Symbiont delivered on every aspect of their proposal. The professional and clean construction by your crews was wonderful and noticed by all that observed the installation. Our community is very satisfied with the result. Symbiont’s service team is timely and very knowledgeable. Their service on our equipment has been exceptional and I recommend them highly. We now swim 365 days a year!
Lou Celano, President
L’Ambiance Commons
Update 7/12/2012: Until 2010, Shores I & II at Gulf Harbour’s 40,000 gallon swimming pool and 1,000 gallon spa was heated with LP gas. Our annual expense for LP gas increased each year; as well as less than satisfactory reliability with the heaters. In November of 2009, the board decided to research the only two alternates available to us to heat the pool and spa – heat pumps and geo-thermal. Because of noise levels and the reliability problems with heat pumps the board decided to focus on geo-thermal technology. We interviewed several companies and ask for proposals. After narrowing the selection to two companies we did site visits of pools with geo-thermal installations.
The decision to award the contract to Symbiont was easy. The bid was competitive, the references where extremely positive, and the installation time was favorable (ten working days). Our business case provided us a 36 month pay back – estimating LP gas at $2.00 a gallon (this year it is $2.25). We are now into the 27 month of the business case and are on track to meet the 36 month pay back. Our business case also supports a $474,000 expense savings over the first 20 years.
Original 4/30/2010: Our geo installation was completed this week. I would like to pass on to you how happy our Association is about the quality of the installation. Your installers were very professional and we couldn’t have asked for a better experience. No mess, no landscaping damage and the system works great. A great tribute to your owner and the people she has in your company. Thanks again for a great job.
Ed Weise, President
Gulf Harbor Master Association
The Shores I & II
We are completely satisfied with the GeoThermal system; I believe it is reliable and efficient. Symbiont made the conversion process from gas seem effortless and was an awesome experience for all involved, from an informative and no pressure sales presentation; to cooperation, responsiveness, and great communication by your sales, engineering, electrical, plumbing/mechanical, and management staff.
I would also like to pass on to you how happy 3360 Condominium is about the quality of the installation, we couldn’t have asked for a better experience. The professionalism and quality construction by your crews was noticed by all that observed this successful project.
Additionally, Symbiont’s service team is timely and very knowledgeable. Their service on our equipment has been exceptional and I recommend them highly.
Finally, I have found Sandy King, the President of Symbiont, to be a pleasure to work with and a woman of her word. All of the employees of Symbiont were extremely competent, excellent people to deal with, and I experienced no problems with the clean, professional installation. No mess, no landscaping damage, and the system works great. A great tribute to your owner and the people she has in her company. It’s been a pleasure working with Symbiont Service Corp, The Pool Heating Specialist and we hope that this relationship will continue for years to come.
Jimmy Aroney, Manager
3360 Condominium
The City of Gainesville installed geo-thermal units on our largest municipal swimming pool so that we could operate on a year-round basis. From the beginning, Symbiont’s knowledgeable and courteous staff guided us through the process, answered all of our questions, provided important and relevant data, and designed a system that exceeded our expectations. The system came online during the back-to-back brutal winters, and the heating system performed wonderfully! Not only were we impressed at the ability of the system to handle the toughest winter conditions, but it has been operating more efficiently than we had projected. An added bonus was the fact that in the summer we could set the system to cool the pool water. Our citizens have been most impressed with the system, and city staff couldn’t be more pleased with the performance of the units. Attendance at the pool has skyrocketed since the system was installed. And even after the system was installed and operating, Symbiont staff has continued to be there for us, always answering our questions, providing guidance, and meeting our needs. Their service division staff always responds in a quick and timely manner, and has been great at performing preventative maintenance on the units. We have been most pleased with the company and their product, and would highly recommend them to others. We look forward to a continued relationship with the company.
Jeff Moffitt, CPRP, AFO
Aquatic Supervisor
City of Gainesville
Parks, Recreation, & Cultural Affairs Department
I know because of you and your organization that you receive a lot of well done letters, but I thought it would be quite different receiving one from 16 years ago. It all started with your father, Roy. Phyllis and I wanted to build the most energy efficient house possible for that time. So did your Dad. We put together a geothermal heat and air conditioning system which included a Symbiont pool heater. Thanks to Jim, the foreman, it all worked out and we were featured in several publications.
We decided to do an upgrade because of a government incentive. Contacting Mike King, he found us the latest geothermal Florida heat pump.
We had planned to leave for a Europe vacation and I don’t think I would have OK’d the installation without me being present, but Mike assured me it would be done in Symbiont fashion. It has been looked at by several professionals all with their approval. It was completed on time and on budget.
In your service department we have been fortunate to have a relationship with Liz. She has been great.
Here is a fact that might be hard to believe. The Symbiont water source pool heater is still operating like the day it was installed 16 years ago. Let Dad know.
Sincerely, Ken Weber
St. James City, FL
Ever since I came onboard as the General Manager of The 2100 Condominium in March of 2008, the Board of Directors had been seriously contemplating the installation of a geo-thermal heating system to replace the natural gas source to heat our 80,800 gallon pool and 7,000 gallon spa. With many thanks to Terry Cicchella from Symbiont Service, we finalized the geo-thermal installation in the summer of 2011 and are very pleased with not only the financial savings but the dependability and predictability of the correct temperature in the pool and spa during the colder months of the year. We will realize an approximate $45,000 savings annually from discontinuing the gas heat and should recoup the initial installation investment over a 3 year period. This is definitely a “win / win” situation for our owners at 2100 Condominium.
Kristin Feesl, General Manager
2100 Condominium Association, Inc.
We have been completely happy with our GeoThermal Symbiont system. It has exceeded our expectations in all aspects of its operation. The savings over our old propane system have been substantial, with total payback after just two years. The service technicians, sales staff and office staff have been responsive and easy to deal with.
Thanks again for having such a great product and great people.
Ray Smutniak, CAM
Opal Towers Condominium Association
From October of last year to May 30 of this year we have saved approximately $45,000.00 that would have been used to pay for our gas. We just recently purchased new furniture for our pool with this savings and you know how beautiful it looks. We expect to save $60,000.00 this year due to the GeoThermal system. The savings will be used to make other important and needed improvements to our recreational facilities.
Symbiont is a great company and does a phenomenal job of making the transfer painless for the management and staff. Their workmen are professional and do a beautiful job. If you would like to see our installation and the most beautiful pool in Aventura, just some on by.
Fern Tirone
Mystic Pointe Master Association
Last year, when the cost of a barrel of oil was above $150 and our fuel gas bills were averaging four and sometimes $5,000 per month, we decided since we were already a somewhat “green” community that we needed to research alternate sources to heat our pool and spa. As President, I created an Ad Hoc Geo Thermal Committee and our three person team contacted Symbiont for research, methods of installation, and costs to install and maintain. We held meetings in our clubhouse, which were attended by our residents, and your people were more than willing to attend and answer any and all questions they had about your product. It was rather stressful for some of our seniors because they were concerned about the what ifs, but your company was more than willing to address those concerns in a very professional manner.
I believe we signed a contract with your company in August and the installation began. Since the drilling of wells is integral to your product, you referred to our association a well driller, which did a tremendous job. They were very professional, neat, didn’t damage any of our grounds or shrubs, and checked with management on a daily basis. We had a concrete slab poured where your units would sit, ran piping, and away we went.
The results have been terrific to say the least. From a financial standpoint, this has been the best thing we have ever done here in Vizcaya. Our costs this year to date, as compared to our costs from last year, have reduced two or three thousand dollars per MONTH. Our objective is to pay back the three year loan we secured to purchase your system in two years from the savings. Once that is paid back we feel we’ll be able to save the association $20,000 per year from now on based on past fuel costs. The units are attractive, they are extremely quiet, and as President, I have heard of NO complaints from any of our residents regarding your product and its performance.
It’s been a pleasure working with Symbiont and we hope that this relationship will continue for years to come.
Bill Caples, President
Vizcaya of Bradenton Condominium Association, Inc.
During April, 2010, the Enclave Condominium contracted with Symbiont to install geo-thermal pool and spa heating systems. The project commenced on time and proceeded as scheduled.
The employees of Symbiont, and the well drilling company, were all extremely competent and excellent people to deal with. I experienced no problems with the clean, professional installation. Additionally, Symbiont’s service team is timely and very knowledgeable. Finally, I have found Sandy King, the President of Symbiont, to be a pleasure to work with and a woman of her word.
I am proud of our completed project as the Enclave is experiencing a totally functional system and we have seen a tremendous reduction in our cost to heat our pool and spa. I am a believer in Symbiont and their product and our door is open to anyone wishing to see our installation.
Billy Parker, General Manager, CAM
The Enclave of Palm Beach
I just wanted to thank you all for your outstanding service! We were faced with some tough decisions within the past year. Your company’s efforts provided valuable input and information to the YMCA. It is very much appreciated by myself, as well as by our members and participants.
As you know, we rely on Symbiont Service for our pool heating and cooling needs. The Symbiont geo-thermal pool heating systems we have installed, to date, offer great performance for both heating in the winter and cooling in the summer. We believe these to be the most economical and reliable systems available. Symbiont Service Corp has installed systems at five of our branches. Our plan is to eventually have geo-thermal heating and cooling on all of our pools. Symbiont has always delivered on their promise of a professional installation, backed by outstanding service.
I look forward to our next installation!
Tim Ackerman, Vice President
Buildings and Grounds
YMCA of the Suncoast
I would like to tell you how pleased that the residents of the “Villas of Sabal Trace” are with the new pool heater “Symbiont Water Source Heat Pump.” Since we had it installed in December of 2006, the water temperature has maintained its set temperature of 85 degrees during our winter months. Also, the system maintains the 85 degrees during the summer time. Before this system was installed, we were having problems with keeping the pool temperature warm enough for our residents to swim during the winter months. It has been very reliable.
John Morris
Villas of Sabal Trace
We have had one of our commercial Geo-thermal systems for over 15 years and the savings has been tremendous. The other great thing about geo-thermal heating is the consistency of the pool or spa temperature compared to gas or electric.
Kacy Clark, CAM
C & S Condominium Management Services, Inc.
All the projections made by Symbiont have come true. We have saved money with no longer paying high gas bills and our system is on track to pay for itself. The greatest aspect is the pool temperature has been maintained at 85°F all year round and the homeowners are happy.
Christine DiRenzo, LCAM
Bristol Management Services, Inc.
As the property manager for Mystic Greens Commons, we are in complete satisfaction with the GeoThermal system. I believe it is reliable and efficient. Also, the service provided by Symbiont is excellent.
Eduardo DeArmas
Sandcastle Community Management
I would like to take this time to thank you and all your employees that have been involved with Harbour Pointe. I appreciate all the hard work, and the promises that were kept by Symbiont. It is nice to see a company in this day and age be so courteous and respectful to their customers and doing what they say. It is not only upper management with these great qualities, it is carried down to the technicians in the field and lets not forget the people manning the phones, always informative, courteous and a pleasure to talk to. Even with the distance you need to travel you are always here when you say, especially during season. If there is any way that I could help you in promoting your company please don’t hesitate to ask. I have in the past told many other condominiums of your company and will continue in the future. Keep up the great quality,
Mark Hourigan, Manager
Harbour Pointe Condominium Association, Inc.
Our pool heaters are working beyond our expectations. Even with the cold weather our pool stays between 86 and 88 degrees. Thank you and your company.
Jim Keller, President
Gulf Island Beach & Tennis Club Condominiums Association II, Inc.
We were very pleased with the product and workmanship performed by Symbiont on our West Pool. We are now having our South Pool done by them. Their service on our equipment has been exceptional. I recommend them highly.
Robert Crowley, President
Mission Lakes of Venice Condominium Association, Inc.
I want to take this opportunity to thank you, your installation crew and service department for the fine job everyone did in recommending, designing, and installing the four Aqua Cal Heat Pumps and geothermal unit at Orchid Beach Club. From your first visit and through to start-up, everyone I encountered from the Symbiont organization was knowledgeable, professional, and courteous.
The new equipment is working great despite this being one of the coldest winter seasons in recent memory. We are very pleased that we followed your recommendation for four heat pumps when all other vendors were proposing three. We would have had some very unhappy residents had we not followed your advice.
We are very pleased with the end result and look forward to maintaining a relationship with Symbiont in the years to come.
Eric Mitchell, LCAM
Beth Callans Management
Orchid Beach Club Residences Condominium Association, Inc.
Now that our GeoThermal pool and spa heating project is complete it is time to offer our “thanks” for a job well done. Symbiont made the conversion process from propane and solar seem effortless. From an informative and no pressure sales presentation to cooperation, responsiveness, and great communication by your sales, engineering, electrical, plumbing/mechanical, and management staff was an awesome experience for all involved. The professionalism and quality construction by your crews was noticed by all that observed this successful project.
Jim Quinn, Project Coordinator
Natalie Poland, CAM
Jane Meinert, Board President
Clearwater Cascade Homeowners Association, Inc.
I have written several articles about geothermal systems, and I think is very important to share information on the savings on our innovative projects. We have had the geothermal heaters for both of our pools in VillageWalk (VW) in operation now for almost two years and I believe this is the time to provide the results to others interested in using geothermal systems. Most HOA’s are not aware of the significant savings that VW has realized by converting to geothermal, saving us money and making us “greener.” We all need to explore various cost-saving and eco-friendly measures. I think geothermal use is only the tip of the iceberg in saving not only money for us all, but in making us better stewards of our little piece of the earth.
Based on available data, the cost of propane to heat our pools in 2007 was $65,399 and in 2008 (for 6 months) was $53,451 for a total of $118,850, for a period of 18 months. Since installation of geothermal, the cost for pool heating/cooling has been $35,649 for a comparable period, for a savings of $83,201, a whopping 70% savings from the time of installation through the end of 2009. Coupled with the $22K electricity refund due to the HOA from an over-charge, our savings are even better. Based on the purchase price of the system of $108,283 in mid-2008, the system had only a few months of savings in 2010 to pay for itself. In the first five months of 2010 the cost of geothermal was $10,685, for a total savings since installation of $125,967 (based on projected propane cost for that period using 2007-2008 rates), making the payback of the system less than two years, and it will continue to save us money for a long time. In addition, the pool is being heated and maintained at three degrees warmer than it was with the propane, and we are also cooling the pool in the summertime to the same constant temperature. It should be noted that we saved the expense of drilling wells for our geothermal system installation, as we used our available lake water.
To expand our efforts for “going greener” and to realize additional cost savings, in summer 2009 we installed a geothermal system in our Town Center Café, replacing the equipment that inadequately cooled the area. At the same time, we installed the infrastructure for future geothermal use in the other elements of our Town Center complex (offices, meeting rooms, small shops), so they can be added incrementally in the future as existing equipment fails.
This a short summary of our successful use of the geothermal system for heating/cooling our pools; if you need further information email your questions to mfwells@verizon.net or give me a call at 941-921-7847.
Roy Wells
VillageWalk
